Substack Company Culture

You'll step into a highly polarized, mission-driven environment where writing is king and free expression is defended at all costs. You'll be expected to act like an owner, navigating a flat, remote-friendly structure where almost no one will tell you 'no' if you want to chase a new idea. However, this extreme autonomy is paired with a heavy 'do more with less' pressure following recent platform shifts and missed revenue targets. You'll spend your days writing long-form memos and engaging directly in customer support to build empathy with creators. Be prepared for the hiring process—leadership uses a deliberate 'polarizing filter' to weed out mercenaries, meaning you'll likely face intense, multi-day case studies just to prove you belong in the trenches.